We need 3-7 working days to prepare your order according to our numerous orders every day. For United States customers we will ship Free by USPS, the delivery time will be about 7-15 business days. For customers from other countries, we will ship by International Air Mail at a cost of $10. We can accept returns if the customer is not satisfied with the product, but the customer needs to pay the shipping fee. Please return the product within 3 days after you receive it. If the product is damaged or lost we will give the customer a full refund.